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More than a health plan— a personalized experience.

Health questions can come up anytime. The Empire Plan NurseLineSM provides you 24/7 access to a registered nurse who can help you with sudden health concerns as well as:

  • Questions about a medication
  • Finding a network doctor or specialist
  • Understanding an ongoing health condition or new diagnosis 

Feel the support of a team that’s dedicated to helping you:

  • Understand your benefits and claims
  • Talk through your bill or payment
  • Find the right care and cost options
  • Take advantage of all your plan’s health benefits

For more information, call The Empire Plan NurseLine at 1-877-769-7447

Option 5, TTY 711 - 24 hours a day, 7 days a week