Skip to main content

The Empire Plan NurseLine

Get ongoing 1-1 support with a registered nurse for a wide range of health care questions – at no extra cost.*

Simplifying how health care works for you.

Between doctors' visits and figuring out claims, making health care decisions can be confusing - even stressful. Whether you want to learn more about a diagnosis, find a network doctor or resolve a billing frustration, The Empire Plan NurseLineSM is your one-stop resource for answers. This service is provided at no extra cost* as part of your health plan.

What to expect.

No Extra Cost

Take advantage of this program today - it's provided at no extra cost as part of your benefit plan.

1-on-1 support

Get answers to your benefit questions or talk with a nurse about any health concerns.

Confidentiality

Your health information and conversations are kept confidential in accordance with the law.

-

Go to myuhc.com

View your medical and surgical benefits information.

-

NYSHIP Online

Visit NYSHIP Online for information on the New York State Health Insurance Program (NYSHIP) for employees and retirees.

Are you using a network provider?

When you use a network provider, it means lower out-of-pocket costs for you, including copays and deductibles. For help finding a network provider, call The Empire Plan NurseLine at 1-877-769-7447, Option 5, TTY 711

*This program is offered at no additional cost to you as part of your health benefits.